Agentic AI Frameworks: Bridging Foundation Models and Business Impact

In this webinar, tailored for tech leaders, we explored and discussed McKinsey’s vision for harnessing agentic AI to achieve holistic impact.

Watch to delve into:

• The ecosystem of AI agents, from conversational assistants and coding helpers to planning, creative, and knowledge-driven agents
• The ways AI agents address industry challenges and align with emerging political and economic trends.
• Strategies leveraging AI agents to streamline operations, enhance decision-making, and adapt to complex tasks using components like “digital brains”, advanced reasoning, and compliance guardrails.

• An analysis of key trends and current gaps in the market
• Practical design strategies for building scalable, impactful AI agent solutions.

The session includes a real-world case study, sharing how customer experience changed following the introduction of a conversational AI agent, and lessons learned from the implementation.

Finally, you will see a demo on predictive customer churn. It shows how AI agents can be used in combination with traditional ML for summarizing support tickets, predicting churn likelihood, generating tailored promotional content, automating compliance checks, and escalating decisions for human review.